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Recently Asked Questions

Browse the latest questions from Ottawa homeowners.

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Duct Cleaning

Is a UV lamp in Ottawa ductwork worth it?

UV lamps for HVAC systems are a worthwhile upgrade for many Ottawa homeowners, but whether they're "worth it" depends on...

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Permits & Codes

Does adding ductwork for an Ottawa addition need a permit?

Adding ductwork for a home addition in Ottawa typically does require permits, but the specific requirements depend on th...

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HVAC Maintenance

Can I pressure wash my AC condenser?

Pressure washing your AC condenser is generally not recommended — the fins on a condenser coil are extremely delicate an...

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Fireplaces

Is a propane fireplace practical in rural Ottawa?

Propane fireplaces are an excellent choice for rural Ottawa properties, especially where natural gas isn't available — w...

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HVAC Maintenance

Why do my Ottawa ducts rattle when the furnace starts?

Duct rattling when your furnace starts is one of the most common complaints Ottawa homeowners have, and the good news is...

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Fireplaces

Must an Ottawa gas fireplace have its own vent?

Gas fireplaces in Ottawa must be vented, but the specific venting requirements depend on the type of gas fireplace you'r...

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How-To Guides

How do I find and seal duct leaks?

Duct leaks are a common source of energy waste in Ottawa homes — a leaky duct system can reduce your heating and cooling...

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Thermostats

Are smart thermostats worth it?

Smart thermostats are absolutely worth it for most Ottawa homeowners — they typically pay for themselves within 1-2 year...

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Heat Pumps

Do heat pumps work well in older Ottawa homes?

Heat pumps can absolutely work well in older Ottawa homes, but success depends on a few key factors that are worth under...

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Furnaces & Heating

Should I get a variable speed furnace blower?

Variable speed furnace blowers are worth the upgrade for most Ottawa homeowners — here's why they make a real difference...

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Indoor Air Quality

How do I improve air quality in my basement?

Improving air quality in your basement is a great goal, and there are several effective strategies that work together to...

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Troubleshooting

Why is there ice on my heat pump?

Ice on your heat pump is actually normal in certain conditions, but it can also signal a problem depending on how much i...

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HVAC Maintenance

How do I flush my condensate drain line?

Flushing your condensate drain line is a straightforward maintenance task that most homeowners can handle safely — it's...

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How-To Guides

How do I read my furnace error codes?

Most modern furnaces communicate problems through a blinking LED light on the control board, typically visible through a...

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Duct Cleaning

Why do some duct cleaning companies charge so little?

Great question, and it's one that catches a lot of Ottawa homeowners off guard. The short answer: low prices almost alw...

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Troubleshooting

Why is my thermostat not reaching the set temperature?

When your thermostat isn't reaching the set temperature, it usually means either the heating or cooling system can't kee...

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Thermostats

Why does my thermostat reading differ from the actual temperature?

A thermostat reading that doesn't match the actual room temperature is a common frustration, and it usually comes down t...

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Air Conditioning

Will a bigger AC cool my house faster?

A bigger AC unit will cool your house faster initially, but it will actually make your home less comfortable overall — a...

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Heat Pumps

What is the switchover temperature for a hybrid system?

The switchover temperature for a hybrid heat pump/furnace system is typically set between -5°C and -10°C for Ottawa's cl...

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Furnaces & Heating

Is it safe to close vents in unused rooms?

Closing vents in unused rooms is generally not recommended, and can actually cause problems for your HVAC system rather...

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Furnaces & Heating

Why does my furnace vibrate so much?

Furnace vibration is usually a sign that something mechanical is wearing out or has come loose — it's worth addressing s...

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Fireplaces

What is the BTU rating I need for my gas fireplace?

Great question! The right BTU rating for your gas fireplace depends on several factors specific to your space, so there'...

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Troubleshooting

Why is my AC running constantly but not cooling?

Your AC running constantly without cooling is one of the most common summer complaints we hear in Ottawa — and it almost...

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HVAC Maintenance

What's the best filter for a house with pets?

For a home with pets, you'll want a filter with a MERV rating between 11 and 13. This range captures pet dander, hair, a...

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Permits & Codes

Do I need a building permit for a mini-split install?

Great question, and the answer depends on which type of permit we're talking about — because a mini-split installation t...

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Fireplaces

Do gas fireplaces need a chimney?

Gas fireplaces do not need a traditional masonry chimney — but they do require some form of venting, and the type depend...

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Troubleshooting

Why does my furnace smell like burning?

A burning smell from your furnace is one of the most common concerns we hear from Ottawa homeowners, and the cause depen...

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Troubleshooting

Why is there condensation on my AC vents?

Condensation on AC vents is very common in Ottawa summers and usually comes down to one of two causes: warm, humid air m...

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Seasonal Maintenance

When should I switch from AC to heat?

Great timing question for Ottawa homeowners! The short answer is: switch to heat when overnight temperatures consistentl...

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Furnaces & Heating

Can a power outage damage my furnace?

Yes, power outages can damage your furnace, particularly when power is restored. The most common culprit is a voltage su...

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Duct Cleaning

How do I clean the duct behind my dryer?

Cleaning your dryer vent duct is a great home maintenance task — it's one of the most important things you can do to pre...

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Heat Pumps

Will a heat pump heat my whole house in January?

Yes, a modern cold-climate heat pump can absolutely heat your entire Ottawa home in January — but the answer depends hea...

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Heat Pumps

What COP rating should I look for in a heat pump?

A good heat pump for Ottawa's climate should have a COP (Coefficient of Performance) of at least 2.0 to 3.5 at typical o...

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Indoor Air Quality

What is an air exchanger and do I need one?

An air exchanger (also called an HRV - Heat Recovery Ventilator, or ERV - Energy Recovery Ventilator) is a mechanical ve...

39 views
Heat Pumps

What is a mini-split heat pump and who should get one?

A mini-split heat pump is a ductless heating and cooling system that transfers heat between the outdoors and indoors wit...

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Heat Pumps

Do heat pumps also cool in summer?

Yes, heat pumps both heat and cool — they're a complete year-round comfort system in a single unit. A heat pump works b...

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HVAC Maintenance

Should I get a furnace maintenance plan?

Furnace maintenance plans are generally worth it for most Ottawa homeowners, especially given our harsh winters where a...

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Costs & Pricing

What is the true cost of heating with electric baseboard?

Electric baseboard heating is one of the most expensive ways to heat a home in Ottawa, and many homeowners are shocked w...

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Heat Pumps

What is the lifespan of a ground source heat pump?

Ground source heat pumps (GSHPs) are known for their exceptional longevity, making them one of the longest-lasting HVAC...

51 views
Heat Pumps

How much electricity does a heat pump use in winter?

Heat pumps are actually quite efficient with electricity in winter, though they do use more power than in summer cooling...

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Furnaces & Heating

What AFUE rating should I look for in a furnace?

For most Ottawa homeowners, you should look for a furnace with an AFUE (Annual Fuel Utilization Efficiency) rating of 96...

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Emergency Repairs

Is a cracked heat exchanger an emergency?

Yes, a cracked heat exchanger is a serious safety emergency and you should stop using your furnace immediately. A crack...

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Troubleshooting

Why does my AC smell musty?

A musty smell from your AC is typically caused by mold or mildew growth somewhere in your system, most commonly in the e...

41 views
HVAC Maintenance

How do I clean mold from my AC coils?

Cleaning mold from AC coils requires careful attention to safety and proper technique, as improper cleaning can spread s...

61 views
Heat Pumps

What is a hybrid heating system?

A hybrid heating system combines an electric heat pump with a gas furnace to provide the most efficient and cost-effecti...

55 views
Heat Pumps

How noisy is a heat pump outdoor unit?

Most modern heat pump outdoor units operate at 50-60 decibels, which is roughly equivalent to a normal conversation or m...

45 views
HVAC Maintenance

Should I oil my furnace blower motor?

Most modern furnace blower motors are permanently sealed and do not require oiling. Attempting to oil a sealed motor can...

63 views
Furnaces & Heating

Is it worth converting electric baseboard to a furnace?

Converting from electric baseboard to a furnace is often worth it in Ottawa's climate, especially with rising electricit...

60 views
Air Conditioning

Why does my AC trip the breaker when it's really hot?

Your AC is likely tripping the breaker due to electrical overload caused by the system working harder in extreme heat. T...

47 views
HVAC Maintenance

How do I check if my HRV is working properly?

Your HRV (Heat Recovery Ventilator) should run continuously or on a schedule to maintain proper indoor air quality. Star...

64 views

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